Metalshub is a B2B SaaS scale-up on a mission to digitalise the metals and mining industry. We're looking for a (Sr.) Manager Strategic Accounts to join our CS team and ensure every customer succeeds and thrives with Metalshub.
Requirements
- 2+ years of experience driving measurable results in consulting, project management, SaaS, startups, or similar fast-paced environments
- Customer-first mindset with deep understanding of customer needs and long-term success
- Project management strength with ability to handle multiple accounts and initiatives simultaneously
- Excellent communication skills with ability to communicate across cultures and seniority levels
- Solution-oriented and curious with ability to identify opportunities for growth and renewal
- Commercial awareness with ability to link customer success to business impact
Benefits
- Flexible hours
- Remote working options
- Family-friendly environment
- Free language courses
- Discounts from the "Corporate Benefits" program
- Company pension scheme (Betriebliche Altersvorsorge)