(Sr.) Manager Strategic Accounts (m/f/d)

Metalshub is a B2B SaaS scale-up on a mission to digitalise the metals and mining industry. We're looking for a (Sr.) Manager Strategic Accounts to join our CS team and ensure every customer succeeds and thrives with Metalshub.

Requirements

• 2+ years of experience driving measurable results in consulting, project management, SaaS, startups, or similar fast-paced environments
• Customer-first mindset with deep understanding of customer needs and long-term success
• Project management strength with ability to handle multiple accounts and initiatives simultaneously
• Excellent communication skills with ability to communicate across cultures and seniority levels
• Solution-oriented and curious with ability to identify opportunities for growth and renewal
• Commercial awareness with ability to link customer success to business impact

Benefits

• Flexible hours
• Remote working options
• Family-friendly environment
• Free language courses
• Discounts from the "Corporate Benefits" program
• Company pension scheme (Betriebliche Altersvorsorge)