Patient Financial Services I-Urology-Aventura-FT-Days-MPG

The Patient Financial Services Representative (PFSR) serves as the first point of contact in greeting patients and guarantors in the hospital, ambulatory or medical office setting.

Requirements

• Explains polices including all regulatory and financial consent forms
• Secures all required signatures
• May perform patient discharge functions including review of after visit summary (AVS), future appointment scheduling, and referrals
• Interviews patients and guarantors at the workstation or bedside to obtain all necessary information
• May confirm physician and prescription orders ensuring accuracy
• May schedule walk-in appointments for services offered
• Collects patient out-of-pocket responsibility per collection guidelines
• Provides patient estimates as requested
• Prepares and balances a daily deposit of all payment collections
• Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner
• May guide the patient to appropriate destination for services
• Obtains pre-certification and authorization
• Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active
• Determines correct insurance filing order, if multiple insurance coverages are effective for that service

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance