Case Coordinator - Aged Care

Join Medibank's Amplar Health as a Case Coordinator - Aged Care and play a crucial role in coordinating care and services for patients in their own home. With a focus on hospital substitution, hospital avoidance, and clinical home care delivery, this is an opportunity to make a real difference in the healthcare industry.

Requirements

• Conducting clients initial phone assessment, care planning and goal setting
• Managing real-time escalations from our on-road clinicians
• Coordination of in-home services to support clients receiving care at home
• Building and maintaining effective relationships with a variety of different stakeholders
• Monitoring patient progress and updating care plans as appropriate
• Liaison with healthcare professionals and specialists
• Home visits to undertake assessments when required
• Discharge planning including referrals to long term services
• Provision of telephone support, education, and advice

Benefits

• Up to 5 weeks paid annual leave
• Work life balance - Monday to Friday position - family friendly hours
• Access to Amplar Health Online Doctor - virtual GP consults for free
• Flexible working arrangements - work from home or our modern office
• 24/7 Employee Health Support Line - extended to families
• 14 weeks paid parental leave
• Subsidised health insurance for you and your loved ones
• Career development opportunities across Amplar/Medibank business