Call Center Representative
MCIGeorgia, United States
Posted September 26, 2025
Full Time
About the Company
MCI provides tech-enabled business services and outsourcing solutions for brands worldwide, simplifying contact center operations.
Job Description
MCI is seeking enthusiastic Call Center Representatives to provide exceptional customer service and sales support. The role involves handling inbound and outbound calls, resolving customer issues, and promoting new products and services. MCI offers a supportive environment with comprehensive training and growth opportunities, catering to a diverse range of customer-facing roles.
Requirements
- High school diploma or equivalent
- Strong communication and organizational skills
- Typing speed of 20+ WPM
- Proficiency in Microsoft Office
- Reliable and punctual
- Skilled in troubleshooting and follow-up
Benefits
- Paid Time Off
- Incentives & Rewards
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training