Call Center Representative

MCI is a fast-growing tech-enabled business services company focused on customer experience, business process outsourcing, and cloud technology. This position is for a Call Center Representative to provide exceptional customer service and sales support, dealing with inquiries, sales, and complex issues. MCI emphasizes a supportive and growth-oriented work environment.

Requirements

• Handle inbound and outbound calls professionally.
• Resolve customer issues through problem-solving.
• Maintain accurate documentation and process claims.
• Collaborate with team members to deliver great customer outcomes.
• Adhere to scheduled hours and company policies.

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training