Salesforce AI & Automation Associate
MaxAccelerateCity of Edinburgh, Scotland, United Kingdom
Posted September 26, 2025
Full Time
About the Company
Kompetenza is a Salesforce partner specializing in Corporate Services Cloud and Employer of Record solutions.
Job Description
Kompetenza is seeking an entry-level Salesforce AI & Automation Associate to support the development of AI-powered service and sales agents within their customer self-service portal. The role involves automating workflows, integrating AI tools, and enhancing customer self-service, with a focus on AI integration beyond Salesforce. The role is ideal for someone passionate about AI, automation and customer service.
Requirements
- Basic understanding of Salesforce (Service Cloud, AgentForce knowledge is a plus).
- Some experience or coursework in AI, automation, or workflow tools.
- Familiarity with third-party AI platforms (e.g., OpenAI, RPA tools, Google AI, Azure AI) is a plus.
- Willingness to learn quickly and adapt to new AI technologies.
- Excellent communication skills.
Benefits
- Career growth
- High earning potential
- Global exposure
- Remote work environment