Salesforce AI & Automation Associate
MaxAccelerateLisbon, Portugal
Posted September 26, 2025
Full Time
About the Company
Kompetenza is a Salesforce partner specializing in Corporate Services Cloud and Employer of Record solutions.
Job Description
Kompetenza is a Salesforce partner specializing in AI and Automation solutions, helping businesses streamline operations with tools like Salesforce Service Cloud and self-service portals. This role is for an entry-level Salesforce AI & Automation Associate, focusing on automating workflows, integrating AI tools, and enhancing customer self-service experiences. The role requires collaboration with clients, mentors, and ongoing learning within the AI field.
Requirements
- Basic understanding of Salesforce (Service Cloud, AgentForce knowledge is a plus)
- Some experience or coursework in AI, automation, or workflow tools
- Interest in AI-powered customer service tools, chatbot development, and automation platforms
- Familiarity with third-party AI platforms (e.g., OpenAI, RPA tools, Google AI, Azure AI)
- Willingness to learn new technologies and work across multiple AI ecosystems
- Excellent communication skills
- Problem-solving mindset
- Curiosity and passion for AI, automation, and customer service improvement
Benefits
- Career growth opportunities
- Competitive salary
- Global exposure
- Remote work environment