Senior Customer Success Manager

Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. As a Senior Customer Success Manager, you will be reporting to the Director of Customer Success and will assume a leadership role in nurturing lifelong relationships with our expanding roster of global clientele.

Requirements

• Excellent communication skills
• Ability to learn fast
• Proactive attitude
• Strong attention to detail
• Customer Success strategies and knowledge
• Experience with Commercial Real Estate
• Project management
• Account management methodologies
• Leading & managing key stakeholder relationships
• Training & Onboarding strategies
• Experience working with CAD files, floor plans, and 3D software