Client Support Specialist - Full Time - Evening Shift at Mapon, a leading fleet management and asset-tracking solution provider in Northern Europe. Join the adventure and provide remote communication with clients, resolve problem situations, and collect and analyze data.
Requirements
- Previous client support experience of +2 years
- Experience using ticketing tools such as Intercom, Zendesk, HubSpot, etc.
- Previous experience in the IoT field will be valued
- Proficient Spanish (LATAM Spanish) and English language skills (needed for communication with clients from LATAM regions)
Benefits
- Monthly gross salary at 1600 EUR during the probation period, and 1700 EUR after the probation period
- Evening schedule (Monday-Friday 16:00-24:00)
- The option to work remotely or in our cozy office
- Paid lunches and fruit in the office
- Personalized employee benefits after the probation period
- Additional paid holidays, including your birthday and paid study leave
- An annual learning budget for enhancing your skills and knowledge
- Free parking at the office
- The opportunity to work outside Latvia for up to 90 days a year
- A dedicated budget for team-building events
- Paid participation in major sports events
