Technical Support Specialist
Madre Integrated EngineeringDoha, Qatar
Posted December 4, 2025
Full Time
About the Company
Madre Integrated Engineering is a Qatar‑based multinational firm that specializes in triangular employment and outsourcing, connecting global talent with high‑value engineering and infrastructure projects. Leveraging a unique triangular model, the company supplies skilled manpower, delivers agile project solutions, and offers end‑to‑end facilities management, enabling clients to focus on core objectives. With a deep network across diverse industries, Madre assembles dynamic teams that drive innovation and exceed project expectations. The firm’s commitment to excellence, cross‑border collaboration, and comprehensive service integration distinguishes it as a leader in global talent and facilities solutions.
Job Description
The Technical Support Specialist will provide technical assistance and support for hardware, software, network, and system-related issues across Qatar. The role involves troubleshooting, installing and configuring equipment, and ensuring the smooth operation of IT services for end users.
Requirements
- Diploma or Bachelor's degree in Information Technology, Computer Science, or related field
- 2–4 years of experience in technical support or IT helpdesk roles
- Strong knowledge of Windows operating systems, Microsoft Office applications, and basic networking
- Experience with hardware maintenance, software installation, and troubleshooting tools
- Familiarity with ticketing systems and remote support solutions
- Excellent communication, problem-solving, and customer service skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan