Desktop Support Technician II
LULUS FASHION LOUNGELos Angeles, California, United States
Posted March 5, 2026
34 - 36
Full Time
About the Company
At Lulus, we believe our people are our greatest asset and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent.
Job Description
The Desktop Support Technician II demonstrates a broad set of IT technical skills and advanced troubleshooting techniques, serving as the primary point of contact for end-user IT Help Desk tickets.
Requirements
- General hardware and software support
- Advanced technical troubleshooting with local & remote users
- Process Help Desk tickets and aid in the proper flow of ticket queues
- Heavy communication directly with customers when processing tickets
- Delegate/Escalate tickets to others as needed
- IT asset and inventory management in the asset database
Benefits
- Annual base salary range
- Annual bonus
- Total compensation package
- Competitive compensation offers
- Various benefit programs
