Technical Support Engineer (Turkish Speaker)

Exabeam is a global leader in intelligence-driven and automated cybersecurity solutions. As a Technical Support Engineer, you will handle customer issues related to our platform and ensure customers maximize the value of our solutions.

Requirements

• Hands-on experience with cybersecurity operations, log collection/ingestion, behavior analytics, and SIEM platforms
• Familiarity with Windows Event integrations, Syslog servers, Wireshark, and API integrations
• Experience with Windows and Linux server administration (including command line)
• Proficiency in networking (TCP/IP, routing, firewalls, VPNs) and database troubleshooting (MS SQL, Elasticsearch, MongoDB, etc.)
• Skilled in hardware/software problem isolation, coordinating with development teams, and applying structured, process-oriented problem-solving
• Experience with Regular Expressions, Python, and PowerShell
• Proven ability to deliver measurable outcomes through KPIs such as CSAT, resolution time, and knowledge sharing

Benefits

• Bring your Whole Self to Work!
• Diversity, equity, and inclusion are at the core of who we are
• Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future