Technical Support Specialist

We are seeking a Support Specialist to join our growing Revenue Operations Team, responsible for educating current and prospective customers about the MoveDocs platform, assisting with technical issues, and training internal users.

Requirements

• Minimum of 1 year of experience in a support function working in a healthcare, legal environment or IT
• Solid desktop skills – word processing, spreadsheet development, operating in a collaborative platform environment (e.g., Microsoft Teams, Zoom, etc)
• Ability to apply analytical and problem-solving skills to day-to-day tasks and workflow
• Excellent/ professional communication and documentation skills
• Ability to work independently and manage multiple tasks simultaneously
• Ability to collaborate to solve problems as needed to help the broader team

Benefits

• Medical, dental, vision, life insurance plans
• 401k with company match
• Paid time off