Associate Director of Quality Assurance

Join Lendable as the Associate Director of Quality Assurance and champion regulatory rigour while redefining QA as a powerful engine for insight, learning, and continuous improvement.

Requirements

• Experience leading or transforming quality assurance functions within highly regulated, technology-led environments (fintech or consumer lending experience preferred)
• Strategic thinking and ability to translate complex data into clear, actionable decisions
• Results-focused mindset balancing business and customer needs
• Collaborative, growth mindset and willingness to challenge your own assumptions and ways of working
• Strong sense of ownership and proactive problem-solving attitude
• Demonstrated expertise in harnessing data/AI for operational insight, with strength in interpreting and communicating complex findings
• Strong leadership skills: able to coach, challenge, and grow high-performing teams in a period of significant change
• A partnership approach—comfortable collaborating across disciplines, influencing at senior levels, and working in a fast-moving, mission-driven organisation
• An unwavering commitment to customer fairness, integrity, and positive culture

Benefits

• Best-in-class compensation, including equity
• Private health insurance
• Flexible working arrangements (remote work and core hours)
• Fully stocked kitchen
• Equal opportunities employer
• Inclusive and open workspace