Technical Customer Support Representative (Remote, Greece & Cyprus)

LearnWorlds is seeking a technical customer support representative to provide support and troubleshooting across multiple platforms. The role is entry-level and requires a curious, analytical individual comfortable working remotely and building rapport with customers. The position offers mentorship, training, and a focus on product knowledge and problem-solving.

Requirements

• Fluent English speaker
• Excellent verbal and written communication skills
• Curiosity and analytical skills
• Ability to translate complex concepts
• Calm and quick troubleshooting skills
• Strong time management skills
• Coachability and rapid learning ability
• Deep product knowledge and platform logic understanding

Benefits

• Private life and health insurance plan
• Remote work options
• Annual training budget
• Home office allowance
• Company laptop
• Paid time off
• Early summer Fridays
• Company retreat opportunities