LearnUpon is looking for a Spanish Bi-Lingual Priority Customer Success Manager to join our team. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.
Requirements
- Full professional fluency in both Spanish and English (written and verbal).
- Ability to maintain motivation and positivity in a fast-paced, changing environment.
- At least one year experience in a Customer Success Team or equivalent role.
- Strong drive for results, while retaining a focus on consistently delivering a great customer experience.
- Collaborative working practice and a strong focus on open communication, ensuring that customers needs and opportunities are clear across the business.
- Get-it-done mindset: not afraid to roll up your sleeves, find and research a creative solution or share ideas around improvements.
- Excellent communication skills, attention to detail, and the skill of dealing with ambiguity.
- Aptitude and curiosity learning new technologies.
- Proficiency using Salesforce or a similar CRM system.
- Creative and analytical thinker with strong problem-solving skills.
- Experience working cross functionally with a team spanning multiple time zones.
Benefits
- Competitive salary and company ESOP.
- Comprehensive private health insurance scheme and 401k.
- 25 days Paid Time Off + 1 annual company wellness day off.
- Work in a fun and supportive environment with regular team events.
- Excellent career progression - take LearnUpon where you think it can go.
