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Guest Relations Host responsible for delivering a world-class service to guests, handling complaints, and managing activities. Working environment includes indoor and outdoor locations with prolonged standing and walking.

Requirements

• Deliver a world-class service to guests
• Handle guest complaints professionally and with integrity
• Manage the delivery of the 'Elven Post Office' activity
• Use of onsite system to assist guests
• High-levels of interaction on a consistent basis
• Use of technical equipment, including touchscreen tablets
• Moderate lifting, bending, pushing, pulling and other similar physical activity

Benefits

• Hourly pay of £13.25 per hour
• Holiday pay
• Free hot meal per day
• Free coffee, tea and soft drinks
• 20% discount in LaplandUK retail shops on selected dates
• Free Parking Off-Site at Ascot Racecourse
• Shuttlebus from Ascot Train Station to event site