LaplandUK is a UK-based experiential entertainment company that creates immersive Christmas events for children. Their flagship event, held each year on the Crown Estate near Ascot, blends Hollywood set‑design, West‑End actors and magical storytelling to enchant thousands of families. Founded by Mike and Alison Battle, the company emphasizes a commercially unsullied celebration of the wonder of childhood and has expanded into publishing with the 2015 book “Lapland – The Untold Story of Father Christmas.” LaplandUK’s distinctive blend of theatrical production, narrative depth, and a commitment to preserving the pure magic of Christmas sets it apart in the experiential entertainment industry.
Open Positions
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Enthusiastic, bright, and articulate with excellent verbal communication skills. Ability to follow costume and process standards
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Minimum 3 shifts per week, customer-facing role, and specific grooming requirements
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Previous experience in a warehouse environment is not required. The role involves learning the processes and procedures of Lapland UK
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Guest-facing position with high-levels of interaction, use of technical equipment, and moderate physical activity
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Minimum commitment of 3 shifts per week, safety management, and customer service skills
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Customer-facing role requiring interaction with guests, use of technical equipment, and moderate physical activity
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Safety management, ice rink condition, guest service, and costume requirements
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Proactive, extroverted, and guest-focused with a proven track record in a guest-focused environment
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This role requires a minimum commitment of 3 shifts per week, removal of piercings and tattoos, and strict adherence to costume and makeup requirements
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Meet customer expectations, follow food hygiene processes, immerse in Lapland narrative
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