Member Support Analyst
LandingMexico City, Mexico City, Mexico
Posted August 14, 2025
198000 - 198000 MXN year
Full Time
About the Company
Landing is a nationwide hospitality platform offering fully-furnished apartments with hotel-quality amenities and 24/7 support. The company provides guests with a familiar and frictionless experience for any travel occasion, while property owners gain access to a fast-growing demand for furnished housing with a turnkey solution that requires no operational lift.
Job Description
Landing is seeking a Member Support Analyst to provide exceptional customer service to members. The role involves handling customer inquiries via email, phone, and chat, resolving property issues, and acting as a hub of communication. This is a full-time position based in Mexico City.
Requirements
- Fluent English (native - bilingual)
- Superb communication skills (written & phone)
- Ability to work a flexible schedule (6am - 10pm, 5 days/2 days off)
Benefits
- Salary
- Grocery Vouchers
- Vacation
- Medical Insurance
- Dental Plan
- Vision Plan
- Office parking
