Senior Associate, Driver Operations
LalamoveManila, Philippines
Posted August 11, 2025
Full Time
About the Company
Lalamove, founded in Hong Kong in 2013, is an on-demand delivery platform that connects individuals, small businesses, and corporations with a fleet of professional driver partners to deliver goods quickly, affordably, and efficiently across 14 markets in Asia, Latin America, and EMEA. Leveraging technology, Lalamove ensures seamless logistics, empowering communities and providing reliable transportation services.
Job Description
Lalamove is a leading on-demand delivery platform connecting customers and drivers. They are disrupting the logistics industry by offering a fast and convenient booking experience. This role focuses on driver verification, training, and cash handling, with a strong emphasis on customer service and process improvement.
Requirements
- 2-3 years of customer service / operations experience (as hub operations assist).
- Experience working in the fast-paced industry is highly desirable.
- Willingness to travel
- Passionate customer service