Driver Operations Associate - Driver Management
LalamoveManila, Philippines
Posted October 22, 2025
Full Time
About the Company
Lalamove, founded in Hong Kong in 2013, is an on-demand delivery platform that connects individuals, small businesses, and corporations with a fleet of professional driver partners to deliver goods quickly, affordably, and efficiently across 14 markets in Asia, Latin America, and EMEA. Leveraging technology, Lalamove ensures seamless logistics, empowering communities and providing reliable transportation services.
Job Description
Lalamove is a leading on-demand delivery platform connecting customers and drivers, known for its lightning-fast service. They are looking for a Driver Operations Associate to provide daily assistance to drivers, manage complex cases, and ensure positive driver experiences. The company emphasizes community and reliable delivery.
Requirements
- Strong verbal communication skills with empathy.
- Experienced in managing complex or sensitive driver cases.
- Proficiency in using dashboards, ticketing tools, and reporting systems.