Customer Solution Center Member Navigator II- West Los Angeles Location (Onsite)
L.A. Care Health PlanLos Angeles, California, United States
Posted December 17, 2025
60778 - 91166 USD year
Full Time
About the Company
L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents.
Job Description
The Customer Solution Center Member Navigator II is responsible for resolving member inquiries and coordinating care for complex cases. They ensure the proper handling of member issues and coordinate multi-departmental processes to resolve cases for member satisfaction.
Requirements
- Resolve member inquiries
- Coordinate care for complex cases
- Ensure proper handling of member issues
- Coordinate multi-departmental processes
- Resolve cases for member satisfaction
Benefits
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
