BEER-WINE-LIQR/GROWLER STATION ATTENDANT

The Wine and Beer Consultant will create an outstanding customer experience through exceptional service and maintain a safe and clean environment. Assist department and store management in reaching sales and profit goals, as well as inventory objectives.

Requirements

• Practice and promote exemplary customer service
• Respond to all customer calls or requests within 24 hours
• Gain and maintain knowledge of products sold, pronunciation, origin and definition of industry terms
• Ensure that federal, state, and local Alcoholic Beverage Control (ABC) guidelines are always met
• Drive sales by executing sales plans, corporate programs, and following merchandising standards
• Maintain accurate signage and follow division standards for display signage and shelf tags
• Conduct scan audits daily to ensure that tags and signage are accurate
• Maintain electronic updates for TapHunter and Digital Chalkboard
• Order appropriately, manage Computer Assisted Order (CAO) entries, and manage days' supply to meet the division's goals
• Inspect the department for low stock, out of stocks, variety, rotation, taking corrective action when necessary
• Communicate stock status/needs and sales plans to distributors
• Serve food and beverage orders to bar area patrons
• Accurately process customer transactions at the POS system
• Maintain supplies, equipment, cleanliness and sanitation to health department and company specifications
• Track dating, and follow cleaning procedures on tap systems for wine and beer
• Comply with safety procedures and identify and report unsafe conditions to store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or member of store management of any items in need of repair

Benefits

• On-site benefits, such as a working environment with the opportunity to engage with customers and develop sales skills