IT Help Desk Specialist

We are looking for an IT Help Desk Specialist to handle IT and information security-related requests, provide technical support, and participate in IT service projects implementation.

Requirements

• Higher education in computer science, mathematics, or engineering
• At least 1 year of experience in technical user support (IT Support/Service Desk)
• Intermediate level of English proficiency in writing and speaking
• Good interpersonal and communication skills
• Knowledge of network technologies
• Professional knowledge of Windows 10, iOS, Android
• Experienced user of MS Office products (mainly Word, Excel, Outlook, PowerPoint); Teams
• Ability to work in stressful conditions
• Willingness to take responsibility

Benefits

• Working in teams that create sense
• Access to internal and external training that supports professional development
• Opportunity to work remotely or in a comfortable office in the city center
• Participation in national projects for the country's reconstruction
• Psychological support service
• Medical insurance
• 29 calendar days of vacation
• 5 additional paid days for health care
• Wellness webinars, yoga classes, book club, women's community and blood donors community
• Charitable activities and volunteering, help for vulnerable groups, care for animals and a green office
• Official salary with tax deductions
• Interesting challenges and transparent growth conditions
• Donation and contribution to victory