Technical Coordinator I (Cebu)
Kinettix Inc.Cebu City, Philippines
Posted March 4, 2026
Full Time
About the Company
Kinettix Inc. is a global leader that supplies on‑site and remote IT field technicians and break/fix dispatches to U.S. enterprises and managed service providers, delivering a reliable contingent workforce that bridges the gap between traditional staffing and agile field support. The company specializes in multi‑site deployments, telecommunications, retail IT, and platform management—including setup, support, and bill‑of‑materials analysis—across North America, EMEA, LATAM, APAC, and Russia. Kinettix’s proprietary IT Field Services Platform streamlines technician allocation, scheduling, and performance tracking, enabling rapid response and consistent service quality. By combining geographic coverage with a flexible, on‑demand staffing model, Kinettix offers clients scalable, cost‑effective solutions that adapt to evolving IT demands.
Job Description
We are looking for a versatile Technical Coordinator I. This role blends technical expertise with project coordination responsibilities, offering a unique opportunity to leverage technical skills while ensuring smooth project delivery.
Requirements
- Utilize strong technical skills across networking technologies, LAN/WAN, switching, routing, and cabling, ideally with Cisco certification.
- Create and document technical processes, ensuring adherence and identifying areas for improvement.
- Troubleshoot and resolve customer issues, engaging with third parties when needed for in-depth problem resolution.
- Work closely with team members, contributing to discussions, assisting field technicians, and communicating progress updates.
- Stay updated on new products, tools, and techniques, encouraging their use within the business to drive continuous improvement.
Benefits
- Competitive salary
- HMO with 1 free dependent on day 1 & 50% off for additional dependent/s
- Life insurance on day 1
- Government-mandated benefits
- Attendance bonus
- Night shift differential
- Positive work culture
- Effective training program