Technical Coordinator I
Kinettix Inc.Manila, Philippines
Posted March 4, 2026
Full Time
About the Company
Kinettix Inc. is a global leader that supplies on‑site and remote IT field technicians and break/fix dispatches to U.S. enterprises and managed service providers, delivering a reliable contingent workforce that bridges the gap between traditional staffing and agile field support. The company specializes in multi‑site deployments, telecommunications, retail IT, and platform management—including setup, support, and bill‑of‑materials analysis—across North America, EMEA, LATAM, APAC, and Russia. Kinettix’s proprietary IT Field Services Platform streamlines technician allocation, scheduling, and performance tracking, enabling rapid response and consistent service quality. By combining geographic coverage with a flexible, on‑demand staffing model, Kinettix offers clients scalable, cost‑effective solutions that adapt to evolving IT demands.
Job Description
Technical Coordinator I: A versatile role blending technical expertise with project coordination responsibilities. This role requires a unique blend of technical skills, project management, and customer service.
Requirements
- Utilize strong technical skills across networking technologies
- Create and document technical processes
- Ensure technical systems are functioning properly
- Collaborate with project teams to meet technical requirements
- Serve as a customer relations representative
- Troubleshoot and resolve customer issues
- Work closely with team members, contributing to discussions
- Understand customer business requirements and contract scope
- Stay updated on new products, tools, and techniques