Enterprise Account Manager - United States
JumpCloudNew York, New York, United States • Boulder, Colorado, United States
Posted September 23, 2025
200000 - 250000 USD year
Full Time
About the Company
JumpCloud is a fast, SaaS-based environment that solves challenging technical problems and is passionate about its mission.
Job Description
JumpCloud is seeking a seasoned Enterprise Account Manager to steward our most strategic North American enterprise customers. This is a high-visibility role for a commercial leader who will own the retention and growth of our top-tier accounts, acting as a trusted advisor to C-level IT and Security executives.
Requirements
- 5+ years of experience in enterprise SaaS account management or customer growth roles.
- Proven track record managing a large book of business ($10M+ ARR) and consistently exceeding growth and retention targets.
- Experience managing both direct and partner-led enterprise accounts.
- Strong command of value-based and solution selling methodologies (e.g., Challenger, MEDDIC, SPIN).
- Executive presence and ability to influence C-level stakeholders and decision makers.
- Highly proficient in CRM and forecasting tools (e.g., Salesforce, Clari).
- Strong organizational skills and a strategic mindset for multi-threaded customer engagement.
Benefits
- Comprehensive benefits package
- Flexible paid time off policy
- 401k savings plan with match