
Jimdo is a technology company that empowers self-employed small business owners and solopreneurs by providing an AI-powered, GDPR-compliant website builder and a suite of integrated tools—including online stores, logo creation, legal text generation, SEO, and business listings. Since its founding in 2007, Jimdo has helped create over 32 million websites, evolving its portfolio to meet the unique needs of microbusinesses. The company differentiates itself through continuous product innovation, a remote-first culture that encourages immediate impact, and a commitment to diversity and inclusion as a global, multilingual team.
As a Customer Support Services Fiduciary Agent at Jimdo, you will handle day-to-day customer inquiries and evolve into a highly specialized role, taking ownership of complex cases and making thoughtful, fair, and compliant decisions.
Jimdo is a technology company that empowers self-employed small business owners and solopreneurs by providing an AI-powered, GDPR-compliant website builder and a suite of integrated tools—including online stores, logo creation, legal text generation, SEO, and business listings. Since its founding in 2007, Jimdo has helped create over 32 million websites, evolving its portfolio to meet the unique needs of microbusinesses. The company differentiates itself through continuous product innovation, a remote-first culture that encourages immediate impact, and a commitment to diversity and inclusion as a global, multilingual team.