Checkmate is a restaurant technology solution provider looking for a Principal Product Manager in Voice AI to lead the product direction and execution of their next-generation agentic Voice AI platform. The role requires 8+ years of product management experience in AI, SaaS, or conversational/voice technology products, with hands-on technical skills and experience working with LLMs, speech recognition/synthesis, and conversational AI systems.
Requirements
- Translate product vision into clear, actionable roadmaps and delivery plans
- Gather and prioritize requirements from customers, internal stakeholders, and market research
- Use data insights, user feedback, and industry trends to identify opportunities and define impactful product features
- Define, scope, and launch features that improve AI accuracy, expand coverage, and enhance operational performance
- Set KPIs and success metrics, monitor performance, and adjust priorities based on data insights
- Rapidly prototype and build proof-of-concepts to validate ideas before full-scale development
- Work with engineering and data science to test and iterate on conversational AI capabilities
- Conduct competitive analysis and stay ahead of trends in LLMs, speech recognition, and conversational AI
- Manage timelines, dependencies, and trade-offs to ensure successful product launches
- Continuously refine the product based on performance metrics and customer feedback
Benefits
- Competitive salary
- Stock options
- Health insurance
- Retirement plan
- Paid time off
- Professional development opportunities