Technical Product Manager - Voice AI (Senior/ Principal) - India

Checkmate is a restaurant technology solution provider looking for a Principal Product Manager in Voice AI to lead the product direction and execution of their next-generation agentic Voice AI platform. The role requires 8+ years of product management experience in AI, SaaS, or conversational/voice technology products, with hands-on technical skills and experience working with LLMs, speech recognition/synthesis, and conversational AI systems.

Requirements

• Translate product vision into clear, actionable roadmaps and delivery plans
• Gather and prioritize requirements from customers, internal stakeholders, and market research
• Use data insights, user feedback, and industry trends to identify opportunities and define impactful product features
• Define, scope, and launch features that improve AI accuracy, expand coverage, and enhance operational performance
• Set KPIs and success metrics, monitor performance, and adjust priorities based on data insights
• Rapidly prototype and build proof-of-concepts to validate ideas before full-scale development
• Work with engineering and data science to test and iterate on conversational AI capabilities
• Conduct competitive analysis and stay ahead of trends in LLMs, speech recognition, and conversational AI
• Manage timelines, dependencies, and trade-offs to ensure successful product launches
• Continuously refine the product based on performance metrics and customer feedback

Benefits

• Competitive salary
• Stock options
• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities