HR Generalist Manager for North America & Latam

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.

Requirements

• Ten (10) years or more of progressive experience in Human Resources, with working knowledge of supporting HR business processes within a shared service environment.
• Strong knowledge of HR service delivery models and a proven ability to monitor and improve SLAs and Key Performance Indicators (KPIs).
• Proven ability to manage and develop people for five (5) to eight (8) years, build strong stakeholder partnerships, and demonstrate exceptional conflict resolution skills in fast-paced, complex environments.
• 1-2 years' working experience managing supplier relationships and holding suppliers accountable for achieving agreed to performance levels
• Bachelor’s degree (required) and strong English and Spanish language proficiency; working knowledge of Brazilian Portuguese is a plus.

Benefits

• Flexible work options
• Comprehensive health, wellness, and retirement plans
• Opportunities for continuous learning and professional growth