Customer Service Representative

Join an engaged community of investors on the UK’s number one flat-fee investment platform as a Customer Service Representative in our brand-new purpose-built offices in Manchester City Centre. You’ll answer calls from customers, build relationships, and provide excellent customer service.

Requirements

• Experience in a contact centre environment working on complex products
• Ability to build rapport with customers across all communication channels
• Proficient IT skills
• Confidence in working independently and making decisions
• Ability to multitask and navigate different systems
• A team player with enthusiasm to keep learning and developing skills

Benefits

• Group Personal Pension Plan
• Life Assurance
• Group Income Protection
• Private Medical Insurance
• 25 Days Annual Leave
• Staff Discounts
• Personal & Well-being Fund
• Retail Discounts
• Voluntary Flexible Benefits