We're expanding our CRM operations team and looking for a Sales Operations professional to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful role where you'll partner closely with our existing CRM leadership and collaborate with marketing, sales, and student success teams to drive efficiency as we continue to grow globally.
Requirements
- 4+ years of experience in Business, Sales, Success Operations, or a similar role
- Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives
- Bachelor’s degree required, Masters degree preferred
- Experience in a startup environment and a demonstrated ability to work within a scaling team, ideally having been part of a team with less than 50 employees
- Strong knowledge and understanding of sales and customer success disciplines
- Solid functional understanding of HubSpot CRM, with robust experience in creating and maintaining reports and dashboards
- Excellent analytical thinking skills, with the ability to break down ambiguous problems into clear, manageable components and identify optimal solutions
- Exceptional verbal and written communication skills, along with strong organizational abilities; experience in project or program management is a plus
- Strong problem-solving and troubleshooting skills, with the ability to escalate issues and roadblocks as necessary
- Commitment to drive actionable outcomes and results
- Ability to balance a sharp focus on measurable outcomes with genuine empathy for people, customers, and the business
- High energy, humility, and the capacity to work effectively with diverse personalities
- This is a hands-on position; the ideal candidate must be willing to 'roll up their sleeves'
- A passion for cultivating authentic connections
- Individuals who embody a winning attitude
- A mindset fueled by curiosity
- Determination to hustle and overcome challenges
- An infectious enthusiasm and adaptability
- Boundless energy and relentless tenacity
Benefits
- 100% coverage of health, vision, and dental benefits
- Flexible Paid-time Off
- Learning and Development Budget
- Retirement Savings Plans - 401k with matching
- Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
