Customer Order Management Employee

You turn complex customer orders into smooth, on-time deliveries that make clients come back for more. As a Customer Order Management Employee at Innovative Beauty Group (IBG), you are the crucial link between our customers, the warehouse, logistics and the supply chain team.

Requirements

• Experience in Customer Order Management and/or Customer Service, preferably in a supply chain environment
• Strong communication and interpersonal skills; you enjoy helping customers and colleagues
• Problem-solving mindset and analytical skills to understand issues and find practical solutions

Benefits

• Competitive salary
• 25 vacation days (based on a full-time working week), with the possibility to buy an additional 5 days
• A solid pension plan, fully paid by the company
• Public transport card
• A laptop and mobile phone (including subscription)
• Room for development through training, education and inspiration sessions
• Team building through fun drinks, seminars and sports activities
• An international working environment full of energy, beauty & growth
• The possibility to work remotely for a maximum of 2 consecutive weeks
• Hybrid working: from 32 hours per week you can work 2 days from home, below 32 hours you can work 1 day from home