IVR/Chatbot Developer, Digital CX
Inizio Partners CorpJersey City, New Jersey, United States
Posted March 4, 2026
Full Time
About the Company
Inizio Partners Corp is a full‑service recruitment firm that delivers executive search, permanent and contingency staffing, and retained search solutions to high‑growth organizations across technology, finance, and life sciences. Leveraging a founding team of industry veterans with more than 25 years of experience, the agency tailors each engagement to a client’s culture, market position and talent needs, achieving a 90 %+ profile acceptance rate. Its differentiated value comes from a 40 % faster turnaround, 30 % lower cost than large firms, and a highly personalized approach that serves a broad range of industries from software and IT consulting to pharma, manufacturing and private equity. Inizio’s deep expertise in C‑suite and senior leadership placements, coupled with specialized knowledge of ERP, cloud, and cybersecurity platforms, positions it as a trusted partner for organizations seeking top talent in business and technology.
Job Description
IVR/Chatbot Developer, Digital CX: Design, develop, and implement Genesys CX Contact Center IVR applications and conversational interfaces for various applications.
Requirements
- Collaborate with stakeholders to gather requirements and design custom solutions that leverage Genesys Cloud CX capabilities
- Strong hands-on experience in designing, development, and implementation of Architect flows in Multi Channels
- Develop and customize applications, integrations, and workflows within the Genesys Cloud CX platform
- Integrate Genesys Cloud CX with other systems and data sources
- Configure call and interaction routing strategies
- Ability to design conversation flows and optimize user interactions
Benefits
- 401k Matching
- Retirement Plan
