Technical Support Agent
Infinit-OPasay, Philippines
Posted February 9, 2026
Full Time
About the Company
Infinit-O is a people-first company that provides data-driven solutions and high-performance teams to achieve multiple strategic advantages.
Job Description
We're seeking a Technical Support Agent to provide timely, expert advice to customers, act as the first level of support, and resolve complex technical issues. Key responsibilities include prioritizing cases, responding to inquiries, and carrying out ad hoc tasks.
Requirements
- Delight customers by providing timely, expert advice
- Act as the first level of support for questions, issues, and common tasks
- Prioritize cases and respond to inquiries with speed and precision
- Use written and verbal communication to resolve complex, technical issues
- Support the overall objective of the Client
- Carry out ad hoc tasks or activities associated with the Technical Support Agent functions and/or tasks within the capability and pay grade of the Technical Support Agent as may be assigned
