Technical Support Agent

Cirrus is looking for a Technical Support Agent to provide fast and effective support to customers and installers of Cirrus products via phone and email.

Requirements

• Strong organizational skills, problem-solving, and attention to detail
• Exceptional phone etiquette
• Ability to manage multiple priorities and be comfortable working under pressure
• Self-motivated and able to work in a team environment
• A basic knowledge of software and hardware for personal computers and smartphones
• Excellent written and verbal communication skills to deal effectively with internal and external contacts
• Knowledge of customer service principles and practices
• Ability to learn new skills, software, hardware, and repair processes
• Innovative thinker who is positive, proactive, and readily embraces change

Benefits

• Paid Time Off