MTM Specialist - Nordstrom Towsons
IndochinoTowson, Maryland, United States
Posted October 1, 2025
44000 - 48000 USD year
Full Time
About the Company
Indochino is North America's #1 made-to-measure retailer offering custom suits, tuxedos, casualwear, outerwear, and accessories for men and women since 2007. Through an immersive multi-channel experience, customers can select from hundreds of fabrics and endless customization options to create garments tailored to their precise measurements, delivered within three weeks. Indochino's commitment to innovation, design, and customer inspiration sets it apart in the retail industry, with a mission to deliver one million made-to-measure suits by 2020.
Job Description
The MTM Specialist - Nordstrom is responsible for delivering exceptional made-to-measure experiences within Nordstrom's Indochino Shop-in-Shop locations. This role focuses on client engagement, sales generation, precise fittings, brand representation, and ensuring client satisfaction. The specialist serves as a face of Indochino, providing expert guidance and managing customer interactions.
Requirements
- Cultivate and nurture relationships with clients.
- Drive made-to-measure sales through personalized consultations.
- Conduct accurate fittings and manage customer appointments.
- Deliver an elevated shopping experience and handle client inquiries.
- Maintain the shop's cleanliness and visual presentation.
- Act as a brand ambassador for Indochino.
Benefits
- Compensation range: $22.00 - $24.00 per hour
- Extended Health
- Dental
- Disability
- ADD/D
- Life coverage
- Paid Time Off
- Luxury Environment
- Career Growth
- Collaborative Team
- Customer Focused