MTM Specialist
IndochinoColorado, United States
Posted July 23, 2025
42000 - 50000 USD year
Full Time
About the Company
Indochino is North America's #1 made-to-measure retailer offering custom suits, tuxedos, casualwear, outerwear, and accessories for men and women since 2007. Through an immersive multi-channel experience, customers can select from hundreds of fabrics and endless customization options to create garments tailored to their precise measurements, delivered within three weeks. Indochino's commitment to innovation, design, and customer inspiration sets it apart in the retail industry, with a mission to deliver one million made-to-measure suits by 2020.
Job Description
The MTM Specialist is responsible for delivering exceptional made-to-measure experiences within Nordstrom's Indochino Shop-in-Shop locations. This role focuses on client engagement, sales generation, precise fittings, and brand representation. The specialist serves as the face of Indochino within Nordstrom, providing expert guidance and managing the full customer journey from consultation to delivery.
Requirements
- 3+ years of experience in luxury fashion sales
- Strong understanding of garment construction, fabrics, and tailoring techniques
- Exceptional interpersonal skills
- Proven track record of exceeding sales targets
- Excellent communication skills
- Proficiency in iOS and MS Office applications
- Flexibility to work evenings, weekends, and holidays
- Entrepreneurial mindset and proactive approach to sales
Benefits
- Compensation range: $21 - $25 per hour
- Extended Health, Dental, Disability, ADD/D, and Life coverage
- Paid Time Off
- Career Growth