Imagine Pediatrics is seeking a Director, Partner Success to drive client engagement and growth within the Partner Success Department. The Director will play a critical role in managing a geographic region of plans, with key business results related to client retention and satisfaction, contractual operational and financial performance, account expansion, and scaling for growth.
Requirements
- 5+ years' experience in a client-facing/client success role, preferably with health plan clients
- Functional experience with client-facing teams and responsibility for driving business results
- Demonstrated ability/flexibility to work cross-functionally in a fast-growing company
- Strong critical thinking and problem-solving skills
- Successful track record of leading and scaling teams, and supporting growth within the team
- Ability to make clear, strategic decisions quickly, while managing multiple priorities at once.
- Understanding of the healthcare ecosystem, with a specific focus on the nuances and intricacies of value-based care and Medicaid health plans
Benefits
- Competitive medical, dental, and vision insurance
- Healthcare and Dependent Care FSA; Company-funded HSA
- 401(k) with 4% match, vested 100% from day one
- Employer-paid short and long-term disability
- Life insurance at 1x annual salary
- 20 days PTO + 10 Company Holidays & 2 Floating Holidays
- Paid new parent leave