Director, Partner Success

Imagine Pediatrics is seeking a Director, Partner Success to drive client engagement and growth within the Partner Success Department. The Director will play a critical role in managing a geographic region of plans, with key business results related to client retention and satisfaction, contractual operational and financial performance, account expansion, and scaling for growth.

Requirements

• 5+ years' experience in a client-facing/client success role, preferably with health plan clients
• Functional experience with client-facing teams and responsibility for driving business results
• Demonstrated ability/flexibility to work cross-functionally in a fast-growing company
• Strong critical thinking and problem-solving skills
• Successful track record of leading and scaling teams, and supporting growth within the team
• Ability to make clear, strategic decisions quickly, while managing multiple priorities at once.
• Understanding of the healthcare ecosystem, with a specific focus on the nuances and intricacies of value-based care and Medicaid health plans

Benefits

• Competitive medical, dental, and vision insurance
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability
• Life insurance at 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid new parent leave