
IHG Hotels & Resorts is a global hospitality company with 19 hotel brands across luxury, premium, and essentials segments.
The Guest Services Officer in InterContinental Singapore will be responsible for the operational efficiency of reception and instant service areas. This role involves maintaining a consistent luxury experience for guests, managing reservations, handling transactions, ensuring guest satisfaction, and contributing to the success of IHG Rewards and Ambassador programs. The team member will assist guests, maintain high standards of service, and contribute to the overall positive guest experience.