Guest Services Agent

The Guest Services Agent (GSA) is the key point of contact for guests, responsible for facilitating a smooth and enjoyable stay. This role involves handling reservations, answering inquiries, providing reception services, and ensuring guest satisfaction. The role contributes to the revenue growth by leveraging hotel systems and processes and collaborates with all teams.

Requirements

• High school/ secondary education
• Great communication skills
• Basic computer literacy
• Proficiency in written and spoken English
• Must be proficient in written and spoken English

Benefits

• Tailedored support
• Personal growth opportunities