Become a part of our caring community and help us put health first. The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s).
Requirements
- Experience with Layer 2 and Layer 3 network architecture and design (LAN/WAN)
- Familiarity with cloud network architectures, implementations, and support across platforms such as AWS, Azure, and GCP
- Demonstrated experience leading and developing technical support and/or service delivery teams
- Experience supporting virtualization technologies such as Citrix and VMware
- Experience with workstation imaging, patching, and Group Policy management
- Strong working knowledge of IT Service Management frameworks, including ITIL, with applied experience improving incident and problem management practices
- Excellent verbal and written communication skills, with the ability to engage effectively with technical teams, business partners, and senior leaders
Benefits
- Competitive benefits that support whole-person well-being
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
