Associate Director, Configuration Management

Become a part of our caring community and help us put health first. The Associate Director, Service Offering Management enables and assures the management and abilities of the service offering system are controlled, balanced and aligned to the mission and needs of the whole enterprise.

Requirements

• Bachelor's Degree
• 6 or more years of technical experience
• 2 or more years of management experience
• Experience assessing the impact of change on service quality and SLAs.
• Experience establishing metrics that can be monitored against a benchmark
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance