Account Manager III

As an Account Manager, you will be responsible for driving, coordinating, and increasing sales at assigned accounts within your territory. The Account Manager is expected to promote all products and services represented by the company within the assigned vertical to increase market share year over year.

Requirements

• Responsible for the direct day to day selling of company product and service offerings as directed
• Build, maintain, and retain relationships with key buying influences and key management contacts at site
• Develops and maintain a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers
• Participate in OEM training classes to understand technical differentiators of our OEM product offerings
• Complete customer survey reports for all meaningful customer touchpoints
• Regularly meets with Sales Director and Operational stakeholders to review customer retention and relationship activities, progress versus goals, and status of key customer relationships
• Using the available data - develop, maintain, and implement an account strategy and plan with sales management
• Schedules and completes proactive customer calls and visits capturing key information, working with OEM partners on a regular basis
• Identify capital projects, maintenance outages, and other spending events early and alert appropriate personnel
• Partners with the operations team, when needed, to address customer services issues
• Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities
• Assure delivery of total customer care
• Create and maintain customer trust in the company as a quality, value-added, solutions provider

Benefits

• Paid Time Off
• Retirement Plan