Customer Success Representative
HR Force InternationalVirginia, United States
Posted October 1, 2025
Full Time
About the Company
No company description available.
Job Description
Programmers Force is seeking a Customer Success Representative to join their team. This role focuses on supporting clients post-sales, ensuring smooth onboarding, and maintaining customer satisfaction with their solutions. The ideal candidate will be able to monitor health scores, escalate risks, and drive adoption and retention.
Requirements
- 2+ years of customer-facing experience in SaaS/FinTech
- Knowledge of AML/KYC/IDV solutions preferred
- Strong communication and problem-solving skills
- Ability to manage multiple clients in a fast-paced environment
- Customer-first mindset with attention to detail
