Service Contracts Specialist - DACH

We are looking for a Service Contracts Specialist to join our Service Enablement team in Germany. The ideal candidate will have a keen eye for detail, excellent communication skills, and be fluent in German and English.

Requirements

• Preparation and delivery of new and renewal service contract offerings
• Provide support to internal and external customers via phone and email
• Analyze reports and proactively update customers
• Use CRM to maintain records of all customer renewals, contracts, conversations and forecasts
• Manage customer requests for contract amendments, merges, cancellations, and transfers
• Build and maintain good working relationships with clients and internal teams