Training Specialist (SDQ)
Hire Horatio CXSanto Domingo, Distrito Nacional, Dominican Republic
Posted June 12, 2025
Full Time
About the Company
Hire Horatio CX offers tech-enabled customer support outsourcing services for high-growth companies.
Job Description
Horatio is looking for a highly energetic and results-driven Training Specialist with advanced English to join our amazing team in the Dominican Republic. The right person will be comfortable in an all hands on deck environment, love solving people's problems, and can thrive in a fast-paced startup culture.
Requirements
- Ability to communicate in English clearly, confidently, and enthusiastically
- Strong judgment and service- and solution-oriented approach
- Evaluate associate interactions to identify areas of improvement
Benefits
- Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
- Quarterly performance bonuses
- Free snacks every day
- Free catered lunch every day
- Free catered dinner (for those on night shifts)
- Door-to-door transportation after 9:00 PM
- Happy hour on Fridays
- Holiday parties!
- An amazing, unique office environment (no cubes, no assigned workstations!)
- Growth and development opportunities (the most in the industry!)
- Professional development courses by leading business schools like BARNA
- Yoga and workout classes (coming soon!)
- Community service opportunities (#HoratioCares)
- Discounts at local restaurants and stores