Maître d'hotel Hospitality Coordinator, Yoshoku - Waldorf Astoria New York
HiltonNew York, New York, United States
Posted March 28, 2026
36500 - 38000 USD
Full Time
About the Company
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Job Description
Waldorf Astoria New York is seeking a Maître d' Hospitality Coordinator to provide exceptional service to guests in a refined dining environment. The ideal candidate will have a warm and engaging presence, a keen eye for detail, and a passion for Forbes 5-Star hospitality. They will be responsible for welcoming guests, curating their dining experience, and ensuring a seamless and personalized arrival, dining, and departure experience.
Requirements
- Ensure a gracious, warm welcome for each guest, utilizing guest names whenever possible to create a personalized experience
- Escort guests to their seats with poise and hospitality, providing an elegant introduction to their dining journey
- Maintain an acute awareness of the dining flow, managing reservations and seating assignments to ensure a seamless experience
- Communicate with servers and chefs to accommodate special requests, dietary restrictions, and personal preferences
- Demonstrate a deep knowledge of the menu and beverage offerings, engaging guests with insights when appropriate
- Provide anticipatory service, recognizing opportunities to elevate the guest experience before a request is made
- Assist with maintaining the pristine presentation of the entrance and dining areas, ensuring a luxurious first impression
- Support the team with opening and closing duties and collaborate with colleagues to uphold a culture of excellence
Benefits
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
