Customer Operations Manager

The Customer Operations Manager focuses on improving customer experiences and revenue generation as the leader on the Customer Operations team. This role involves leading employee processes, resolving customer issues, and promoting a dynamic sales environment. The Manager will be responsible for overall performance, employee satisfaction, customer service, and budget adherence.

Requirements

• 1-3 years’ experience in Customer Service or Operations
• High School Diploma required, Bachelor’s Degree preferred
• Moderate proficiency in Microsoft Office Suite
• Excellent communication and organizational skills

Benefits

• Medical, Dental & Vision
• Retirement programs
• Employee Assistance Program
• Educational Reimbursement
• Voluntary Insurance Programs
• Employee Discounts