Customer Care Manager (w/m/d)
HERO Software GmbHGermany
Posted February 9, 2026
Full Time
About the Company
No company description available.
Job Description
Are you the direct voice and first HERO for our craftsmen? Do you love finding a solution for every problem and contributing to making users real fans with your positive approach?
Requirements
- First point of contact for our customers
- Problem solver for customer interactions
- Technology expert for software and solutions
- Knowledge manager for our ticket system (Salesforce) and knowledge database (Notion)
- Bridge builder for team lead and development team
- Team player for positive team dynamics